1. Acceptance of Terms

By accessing or using ECU Tune Pro ("the Service") at ecutunepro.com, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

These Terms apply to all users of the Service, including customers, mechanics, and administrators.

2. Description of Service

ECU Tune Pro is an automotive ECU tuning management platform that enables tuning workshops to manage customers, vehicles, appointments, tune files, and invoices. The Service includes automated communications via WhatsApp Business messaging for appointment notifications and service updates.

3. WhatsApp Business Messaging

As part of the Service, we use the WhatsApp Business Platform (provided by Meta Platforms, Inc.) to send transactional messages including appointment confirmations, reminders, and service updates.

By providing your WhatsApp number, you consent to receive these messages.
Messages are limited to service-related communications only.
You may opt out at any time by replying STOP or contacting us directly.
We do not send unsolicited marketing messages via WhatsApp.
Our use of WhatsApp is subject to Meta's WhatsApp Business Policy and WhatsApp Terms of Service.

4. User Accounts and Access

Access to the administrative platform requires authentication. You are responsible for:

Maintaining the confidentiality of your account credentials.
All activities that occur under your account.
Notifying us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate access to any account that violates these Terms or engages in unauthorized or harmful activity.

5. Customer Portal

Customers may access a limited self-service portal via a unique token-based link shared by the workshop. Through this portal, customers can:

View their appointment details and vehicle information.
Submit update or cancellation requests (subject to workshop approval).

Token links are single-use or time-limited and must not be shared with unauthorized parties.

6. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose or in violation of applicable regulations.
Attempt to gain unauthorized access to any part of the Service or its infrastructure.
Upload malicious files, scripts, or content that may harm the Service or other users.
Reverse engineer, decompile, or attempt to extract source code from the Service.
Use the Service to send spam or unsolicited communications.
Misuse tune files, including unauthorized redistribution or commercial resale.

7. Tune Files and Intellectual Property

Tune files uploaded to or generated by the Service remain the property of the respective tuner or workshop. ECU Tune Pro does not claim ownership of any tune files stored on the platform.

The Service software, design, trademarks, and all associated intellectual property are owned by ECU Tune Pro. You may not copy, modify, or distribute any part of the Service without explicit written permission.

8. Payments and Invoicing

The Service facilitates invoice generation and payment tracking for workshop services. All payment transactions are the responsibility of the respective workshop and customer. ECU Tune Pro acts solely as a platform for record-keeping and does not process payments directly unless a payment integration is explicitly configured.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

ECU tuning involves modifications to vehicle software. We do not accept liability for any vehicle damage, performance issues, or legal non-compliance arising from tune files or modifications managed through the platform.

10. Limitation of Liability

To the maximum extent permitted by applicable law, ECU Tune Pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service.

11. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately.

12. Changes to Terms

We may modify these Terms at any time. Updated Terms will be posted on this page with a revised date. Continued use of the Service after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by applicable law. Any disputes arising from these Terms or use of the Service shall be resolved through good-faith negotiation or, if necessary, through the appropriate legal jurisdiction.

14. Contact

For questions regarding these Terms, contact us at:

ECU Tune Pro

Website: ecutunepro.com